Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Richard O
Travelled over 500 miles round trip. All my finance sorted very smoothly. Lovely zafira as described , free service done. Picked up from local train station. Thanks to yaz and Roy great service fellas. Will be recommending you to all, well worth the distance travelled. Thanks for a stress free way to buying a car. You made it easy and not difficult!  
Dean Harrison
Great company to use
Great customer service quick easy sale great people to deal with
Lucy Wright
5 star service
Fantastic service! They helped us with everything we needed and was polite and professional! 5 star service all round!
Darren Andrews
Pendle Perfection
Clear, considerate and understanding to our needs. Worth the distance travelled - 150 in total.
PAUL MARTIN
All round great service
Very helpful and very friendly really came through and hog the deal for me only part ex would highly recommend
Azim Choudhry
Hassle free
Absolutely delightful experience. I tried to get finance with a different car company and I didn't get the service I wanted however when I came to Pendle car centre everything was made so easy for me. The service was outstanding, Yas and Roy were very friendly and helpful. The deal went through hassle free and the car is fantastic and in A1 condition. I will be recommending my friends and my family to purchase a vehicle from Pendle car centre. Thank you very much!
Luke Quigley
Purchase of a Corsa
Quick deal, good service - cheap price! Would recommend to friend
Tom Higgins
Very good service, clear and to the point, would recomend
Michael Crompton
From the start to finish they did everything they said they would including returning my calls and keeping me informed of the progress of my purchase. The car I purchased was as described in Auto trader which gave trust in that had made the right choice. Can\'t fault this business......
Nigel Bradley
Firstly, I had a fair distance to travel and after speaking to Roy I realised I would not arrive at the garage until after closing, he offered to stay open to allow me to get there. On seeing the vehicle it was exactly as described in the Autotrader advertisement. Roy was as friendly and helpful in person as he was on the phone. He was extremely professional to deal with, after I purchased the car he even rang me the next day to check that I had got home ok and my wife was happy with the car. I could not be happier with the service and the vehicle. Highly recommended.
Kerry Corless
Fantastic service would highly recommend, supported right through the process, very helpful staff and a lovely coffee from yaz. thank you for all your advice and support. Great car.
Ratchada Belfield
Excellent Customer service and care.
Got 12 month Mot + RAC Warranty in the deal.
I will Come Back again and tell my friends and family.
Anrike Dormehl
Roy, thank you for your excellent customer service and care. Although I drove 280 miles each way to look at it, it was worth it.

Thank you again.
Jayne woodward
Easy going, no pushing, excellent service. Efficient service from Roy, no hassle, choice all down to self.
Julian Barraclough-Grey
Brilliant Service. Polite, Kind, Courteous and not pushy. I went in after seeing a Vectra I liked and the whole process of the application through to after sales care is excellent.
Ghulam Mujtaba
Found the car on autotrader.What a great experience, great prices and very accommodating! I arranged to come view a car on a Friday evening after 6.30pm and they were happy to accommodate me and spend time showing me the car, despite it being after closing hours (and not knowing if I was a serious buyer or not). The quality of the cars on offer is superb and the effort that goes into presenting them is impressive. Definitely recommend calling to arrange viewings (as suggested on website) as cars do sell fast due to how well priced they are & the extra's they give like Warranty & Free Breakdown cover & Free Drive away insurance,they even taxed it for me online there & then (just compare similar cars on autotrader on not many come close on price wise like for like) hence why I was keen to go late on a Friday in case someone else beat me to it over the weekend.I would definitely recommend and consider using them in future, should I ever need another used car.Had the car just over 2 weeks drives great very happy.Cheers Roy your'e a gentleman.
Peter John Geel
Great experience. Spoke to Roy on a Sunday and he was back to me in moments with an offer I could not refuse.
Jasmine Donlan
Excellent customer service, very fast and efficient. Also threw me 12 months warranty free, tax for the year free, full tank of fuel for free! Love my new fiesta and would buy here again any day
Sam Sutton
In the last 14 months my family have bought two cars from here. The first was in September 2015, I had just passed my test. We saw a cheap Citroen and the gentleman called Roy allowed us to test drive it on the local roads and motorway. At the time we didn't have the money on the car with us, so he allowed us to pay a deposit (so he wouldn't sell) and we were able to get the money together and bring it to him.

After the service we had received last time, my grandparents decided to get their new car from him. Again in August 2016 they saw a car they liked, Roy allowed them to test drive it before purchase. And again the car was in great condition and at a great price.

Both times we've used them the sort your Tax out there and then, and also give you a free 12 month warranty that comes out really hand. I would recommend them and Roy a 110% to any one. Constantly great service, with great products at a great price.
Courtney Young
I had been looking for a new car and tried a few places, I then came across Pendle Car Centre via the internet. I found the car i liked and rang to obtain further information. I spoke to a nice chap called Roy who knew his stuff. He advised me to come and view the car myself. It was a nice vauxhall Astra, just what i was looking for. When i went to see the car, Roy was pleasant and greeted my wife and I, he offered us a brew and allowed us to take the car for a test drive. He showed me all the paperwork and history of the car and before too long I`d bought the car. Ive now had the car a couple of months and its running great without any issues.
Overall i was chuffed with the service and product, I would definetely come back again in the future to buy another car for my son. You wont be disappointed with this great company.
Calum Bettison
I found Pendle Car Centre / my VW Golf plus on Autotrader. I got a pretty good price for a good quality car. My only criticism is that the car came with 7 months MOT, not 12 as advertised. On arrival I gave it a fairly lengthy inspection (all staff were patient and no pessure) and then a good test drive (motorway/small roads/carparks). I have had my car for almost a week now and am very pleased. All in all I had a good experience at Pendle Car centre, and based on my purchase I would recommend buying a car from here.
Brian Morgan
I bought a 59 plate Golf TDI (Mk6) over two months ago from Pendle Car Centre. I spent several weeks looking for the right one on AutoTrader, EBay, Gumtree etc.. but there was always an issue either with the car or the price. After coming across this Golf at Pendle Car Centre through AutoTrader and facebook, I called and booked a viewing with an individual named Roy (or Ray) and drove nearly 50 miles with a friend to check it out.

On my arrival, the Golf had already been brought out to the front & looking immaculate. Although there were others viewing several cars, I felt service to me was prioritised as I had called before arrival. Being slightly sceptical by nature we checked the car as thoroughly as possible (I had with me my tyre tread gauge etc).

Once happy with the car itself, I was offered a test drive on both urban roads and motorway for a real feel of the car. I must confess I had made up my mind at this point "“ this was my new Golf.

We went into the office where I was also offered finance options - which was made fantastically easy - simple finance questions, great rates, with an instant decision. The paperwork was all provided, and a simple click on the computer (for an e-sign) confirmed the deal.

I also met the manager who arranged drive away insurance for me, and included complementary RAC warranty and breakdown cover. Road tax was paid for online and I drove back completely satisfied with the great decision I had made.

I would highly recommend Pendle Car Centre to anyone looking for a reliable used car. The prices are highly competitive, the service is beyond amazing and the vehicles are very well maintained and presented. Everything a used car buyer is looking for.

I waited over two months before leaving a review as I wanted to ensure the car was perfectly sound "“ and I have to say it's still as perfect as it was on my initial test drive. I feel I got a main dealer service from a relatively smaller garage without the main dealer price tag.
Daniel Smithard
Excellent service ,I caught the train up from Watford a nice fella called Roy picked me up at the train station. I was given the keys & time to fully check the car ( I am an MOT tester by trade ) and a decent test drive . Must say I couldn't find fault with the car, it was well prepped & good condition.
We did the deal, I paid by debit card .
They taxed & insured it for me there & then and I was able to drive away with it straight away.Had the car for 2 months at time of writing, the wife loves it
( bought it for her ) and it is used daily. If you want a completely hassle free service I
would definitely recommend these good people.