Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Samantha J
Excellent customer service
both of the staff are really friendly and helpful, they went above and beyond to help me buy my new car ... service has been excellent ... also have 3-months warranty and 12 months breakdown cover ..thank you
Emma S
Excellent customer service
We recently bought a new Car and required finance, The process was very quick and smooth and we were soon driving away in our new car
Rachel M
Honest and friendly
Very friendly & honest, let me take my time. Would highly recommend
Owen G
Great service and a pleasure to deal to with. Would recommend!
Matthew D
Greate service and communication.
The guys were very helpful and accomodating. I had a few issues with the car after buying which were quickly resolved in a professional manner.
Leeanne R
Good transaction
Smooth purchase. Managing director went out of way put new tyres on car. Clean spotless car no problems
Tariq Z
Smooth purchase
We had good experience the staff was also great. They gave us the full info we needed to know.
Sharon R
Great service
The service was friendly I was soon on the road with the car of my choice
Kelly K
Fabulous customer service
Absolutely brilliant customer service, relaxed and attentive, coupled with a cracking cup of coffee! Highly recommend this car sales.
Stuart B
Very good and welcome
I found it very good nice very welcoming when I turn up
Highly recommend
Lovely friendly staff who were very helpful , answered all my questions and made us feel very welcome and confident with our purchase
Strafford R
Purchasing my vw golf from pendle car centre
Very helpful friendly service would definitely recommend
Sean h
Very satisfied customer
Great to deal with .Would go back when i need to buy another car.Free RAC breakdown cover on every car.
Susam W
Pendle Car Centre
Buying a car from Pendle Car Centre was made easy by the helpfull assistance we received. The staff were only too happy to answer any questions or help in any way. l would be only too happy to recommend anyone to go to Pendle Car Centre who offer a wide selection of different cars.
Dale M
Great little garage, personal experience
Very good communication with dealer, easy to contact and negotiate a deal. Fast and confident transaction and made to feel welcome. The car was as described, and all was ready for collection. However, the car was not as clean as it looked on photos. But overall happy with experience and purchess.
Donna P
Efficient and friendly
Efficient and friendly - looking forward to collecting my car
Wayne N
Outstanding customer service, genuine and honest
This purchase was the easiest purchase I have ever made. The manager and his colleague were so helpful and genuine, from all of the garages and cars available, This was the most comfortable garage I felt were honest and have proven to be reliable. The vehicle I purchased is outstanding. A real gem for us.
Ella D
Excellent cars. All above board. Would reccomend.
Excellent car, exactly as advertised if not better. sorted with finance easily, was ready to collect the following day. Only criticism was that service upon collection was rather slow and was a lot of unnecessary faffing around. But over all very satisfied and would use them again.
Lewis M
Brilliant service
Amazing service. Lovely car and no pressure sale. Will recommend and use again.
Matthew P
Buying a car
Bought a car, having only seen pictures on line. Everyone was extremely helpful and accurate with all their answers to my questions. Including accurately and honestly describing the car with not only it's merits but also minor defect, that one might expect on a second hand car. The delivery of the car to me was both fair in price and the car promptly delivered. All was as expected on arrival. Many thanks for and excellent, accurate, honest and friendly service.
Sonia B

Friendly and quick transaction highly recommendable
Sonia B
Friendly and high key recommended
Friendly and quick transaction highly recommendable
Luke W
Fantastic service they was very helpful they even let my pay a deposit to secure the car for 2 weeks! Before paying for the car in this time car was giving a fresh mot and a new tyre very happy with the service and would definitely recommend!
Matthew I
Great help with buying car and good service. Will recommend to friends and family!
Andrew B
Friendly staff, accommodated me without an an appointment, efficient.
Emma V
Brilliant service
Straight forward process, I would highly recommend!
David C
New car say
Found car threw a finance company Everything fine nice and easy highly reccomended
Karin P
Great customer service
Found car threw a finance company Everything fine nice and easy highly reccomended
Alister C
Well worth checking this dealer out
Very friendly and helpful very polite people to deal with well recommended !
Angela W
Hassle Free
Very Good, an excellent service, a no-hassle experience
Marius V
Best decision done Happy about it
Very good costumer support. Helped alot with getting the right car. Puiki kompanija issirinti masinai
Mishaal A
New car day
Great customer service, very helpful throughout buying the car. Would recommend using them to friends and family
Katie T
Recent car sales
Lovely customer service from start to FInish. Very helpful and approachable. Great warrantly with car purchased!
Shahid Y
Excellent Service
Excellent service. Needed a larger family car thy helped me with this and am really really happy
Ted L
Very friendly sales
Quick and easy service and very happy to work around me for the timescale.
Heather S
Excellent A****
Excellent service. Very friendly and helpful staff who go out of there way to help. Definately recommend.
Jamie S
Good expirience
Would recommend and would use again, good service!!
Trevor B
Nice and relaxed and no pressure
Amiable chap, easy to talk to and very cooperative
Hassan K
Great service
Great service, would reccomend to anyone including first time buyers, very friendly and authetic cars provided.
Stevie G
Friendly & helpful
Always happy to answer any questions when asked and easy to deal with. The trade in was smoothly done and helped me tax the vehicle on the night so I was all ready to drive away.
Vincent G
Excellent Service
Good and friendly reception. The dealer was very helpful and answered all my questions fully and politely. Very informative. Excellent service
Definitely 5 star service
From the moment I walked onto the lot to when I drove out with my new car the service I received was excellent. I would definitely recommend them to anyone looking for a new car.
Waleed S
5* Dealership!
I bought a BMW X5 a couple of days ago! Absolutely stunning car just as described on the advert. The deal was done over the phone without me seeing the car and it was exactly as Roy described. I also left my car with Pendle Car Centre as I didn't have anyone to drive it back and they left it on there premises for a week without charging me! I would recommend them and also you can have the peace of mind 8f you're coming from a distance. Don't be worried about your deposit these guys will look after you!
Ibraheem Z
Pendles finest
Very good service, great cars and made very easy for you
Richard G
BMW 325 purchase
Car as good as described if not better, viewed, test drove, purchased, drove away in half hour can't fault
Louise K
Very good service
Great service opened very early for me arriving great test drive would definitely go back again
Mevish J
Best in the business!
First time experience with pendle car centre and I'm extremely satisfied with the level of service. Riaz was so professional and understanding and knew his stuff! So happy with my car, I will definitely come back for my next one and recommend everyone who is looking to buy to look no further... you've found the right dealer.
Tariq M
Brilliant service!
Fantastic service. I purchased my new car on finance. Very fast and effiecent everything was done in a matter of hours! Will definatly be coming back and will reccomend to friends and family!
Sushina U
Vauxhall Insignia
Very friendly and helpful. Bought a car with no pressure and didn't feel compelled to make a decision there and then. Excellent service.
Paul S
Quick and friendly service
Good choice of cars to choose from, courteous and friendly service
Thomas M
Outstanding 5 star company
These guys come highly recomended , their customer service is above average they opened after hours for a test drive and completed delivery on a sunday at 7pm outstanding!!!! The sales man yas was a true gentleman.
Cristina D
5* service!
Fantastic Service! Love my new car! Will reccomend to all
Richard O
Travelled over 500 miles round trip. All my finance sorted very smoothly. Lovely zafira as described , free service done. Picked up from local train station. Thanks to yaz and Roy great service fellas. Will be recommending you to all, well worth the distance travelled. Thanks for a stress free way to buying a car. You made it easy and not difficult!  
Dean Harrison
Great company to use
Great customer service quick easy sale great people to deal with
Lucy Wright
5 star service
Fantastic service! They helped us with everything we needed and was polite and professional! 5 star service all round!
Darren Andrews
Pendle Perfection
Clear, considerate and understanding to our needs. Worth the distance travelled - 150 in total.
All round great service
Very helpful and very friendly really came through and hog the deal for me only part ex would highly recommend
Azim Choudhry
Hassle free
Absolutely delightful experience. I tried to get finance with a different car company and I didn't get the service I wanted however when I came to Pendle car centre everything was made so easy for me. The service was outstanding, Yas and Roy were very friendly and helpful. The deal went through hassle free and the car is fantastic and in A1 condition. I will be recommending my friends and my family to purchase a vehicle from Pendle car centre. Thank you very much!
Luke Quigley
Purchase of a Corsa
Quick deal, good service - cheap price! Would recommend to friend
Tom Higgins
Very good service, clear and to the point, would recomend
Michael Crompton
From the start to finish they did everything they said they would including returning my calls and keeping me informed of the progress of my purchase. The car I purchased was as described in Auto trader which gave trust in that had made the right choice. Can\'t fault this business......
Nigel Bradley
Firstly, I had a fair distance to travel and after speaking to Roy I realised I would not arrive at the garage until after closing, he offered to stay open to allow me to get there. On seeing the vehicle it was exactly as described in the Autotrader advertisement. Roy was as friendly and helpful in person as he was on the phone. He was extremely professional to deal with, after I purchased the car he even rang me the next day to check that I had got home ok and my wife was happy with the car. I could not be happier with the service and the vehicle. Highly recommended.
Kerry Corless
Fantastic service would highly recommend, supported right through the process, very helpful staff and a lovely coffee from yaz. thank you for all your advice and support. Great car.
Ratchada Belfield
Excellent Customer service and care.
Got 12 month Mot + RAC Warranty in the deal.
I will Come Back again and tell my friends and family.
Anrike Dormehl
Roy, thank you for your excellent customer service and care. Although I drove 280 miles each way to look at it, it was worth it.

Thank you again.
Jayne woodward
Easy going, no pushing, excellent service. Efficient service from Roy, no hassle, choice all down to self.
Julian Barraclough-Grey
Brilliant Service. Polite, Kind, Courteous and not pushy. I went in after seeing a Vectra I liked and the whole process of the application through to after sales care is excellent.
Ghulam Mujtaba
Found the car on autotrader.What a great experience, great prices and very accommodating! I arranged to come view a car on a Friday evening after 6.30pm and they were happy to accommodate me and spend time showing me the car, despite it being after closing hours (and not knowing if I was a serious buyer or not). The quality of the cars on offer is superb and the effort that goes into presenting them is impressive. Definitely recommend calling to arrange viewings (as suggested on website) as cars do sell fast due to how well priced they are & the extra's they give like Warranty & Free Breakdown cover & Free Drive away insurance,they even taxed it for me online there & then (just compare similar cars on autotrader on not many come close on price wise like for like) hence why I was keen to go late on a Friday in case someone else beat me to it over the weekend.I would definitely recommend and consider using them in future, should I ever need another used car.Had the car just over 2 weeks drives great very happy.Cheers Roy your'e a gentleman.
Peter John Geel
Great experience. Spoke to Roy on a Sunday and he was back to me in moments with an offer I could not refuse.
Jasmine Donlan
Excellent customer service, very fast and efficient. Also threw me 12 months warranty free, tax for the year free, full tank of fuel for free! Love my new fiesta and would buy here again any day
Sam Sutton
In the last 14 months my family have bought two cars from here. The first was in September 2015, I had just passed my test. We saw a cheap Citroen and the gentleman called Roy allowed us to test drive it on the local roads and motorway. At the time we didn't have the money on the car with us, so he allowed us to pay a deposit (so he wouldn't sell) and we were able to get the money together and bring it to him.

After the service we had received last time, my grandparents decided to get their new car from him. Again in August 2016 they saw a car they liked, Roy allowed them to test drive it before purchase. And again the car was in great condition and at a great price.

Both times we've used them the sort your Tax out there and then, and also give you a free 12 month warranty that comes out really hand. I would recommend them and Roy a 110% to any one. Constantly great service, with great products at a great price.
Courtney Young
I had been looking for a new car and tried a few places, I then came across Pendle Car Centre via the internet. I found the car i liked and rang to obtain further information. I spoke to a nice chap called Roy who knew his stuff. He advised me to come and view the car myself. It was a nice vauxhall Astra, just what i was looking for. When i went to see the car, Roy was pleasant and greeted my wife and I, he offered us a brew and allowed us to take the car for a test drive. He showed me all the paperwork and history of the car and before too long I`d bought the car. Ive now had the car a couple of months and its running great without any issues.
Overall i was chuffed with the service and product, I would definetely come back again in the future to buy another car for my son. You wont be disappointed with this great company.
Calum Bettison
I found Pendle Car Centre / my VW Golf plus on Autotrader. I got a pretty good price for a good quality car. My only criticism is that the car came with 7 months MOT, not 12 as advertised. On arrival I gave it a fairly lengthy inspection (all staff were patient and no pessure) and then a good test drive (motorway/small roads/carparks). I have had my car for almost a week now and am very pleased. All in all I had a good experience at Pendle Car centre, and based on my purchase I would recommend buying a car from here.
Brian Morgan
I bought a 59 plate Golf TDI (Mk6) over two months ago from Pendle Car Centre. I spent several weeks looking for the right one on AutoTrader, EBay, Gumtree etc.. but there was always an issue either with the car or the price. After coming across this Golf at Pendle Car Centre through AutoTrader and facebook, I called and booked a viewing with an individual named Roy (or Ray) and drove nearly 50 miles with a friend to check it out.

On my arrival, the Golf had already been brought out to the front & looking immaculate. Although there were others viewing several cars, I felt service to me was prioritised as I had called before arrival. Being slightly sceptical by nature we checked the car as thoroughly as possible (I had with me my tyre tread gauge etc).

Once happy with the car itself, I was offered a test drive on both urban roads and motorway for a real feel of the car. I must confess I had made up my mind at this point "“ this was my new Golf.

We went into the office where I was also offered finance options - which was made fantastically easy - simple finance questions, great rates, with an instant decision. The paperwork was all provided, and a simple click on the computer (for an e-sign) confirmed the deal.

I also met the manager who arranged drive away insurance for me, and included complementary RAC warranty and breakdown cover. Road tax was paid for online and I drove back completely satisfied with the great decision I had made.

I would highly recommend Pendle Car Centre to anyone looking for a reliable used car. The prices are highly competitive, the service is beyond amazing and the vehicles are very well maintained and presented. Everything a used car buyer is looking for.

I waited over two months before leaving a review as I wanted to ensure the car was perfectly sound "“ and I have to say it's still as perfect as it was on my initial test drive. I feel I got a main dealer service from a relatively smaller garage without the main dealer price tag.
Daniel Smithard
Excellent service ,I caught the train up from Watford a nice fella called Roy picked me up at the train station. I was given the keys & time to fully check the car ( I am an MOT tester by trade ) and a decent test drive . Must say I couldn't find fault with the car, it was well prepped & good condition.
We did the deal, I paid by debit card .
They taxed & insured it for me there & then and I was able to drive away with it straight away.Had the car for 2 months at time of writing, the wife loves it
( bought it for her ) and it is used daily. If you want a completely hassle free service I
would definitely recommend these good people.